How to personalize your notifications, questionnaires and landing pages

We use a system of handel bars to personalize your notifications, questionnaires and landing pages. You can use the following variables in your templates:

orderConfirmation

• productShortName

• legalBusinessName

• orderNumber

• firstName

• supportPhoneNumber

• supportEmail## orderReceipt

• legalBusinessName

• orderAmount

• paymentDate

• firstName

• lastName

• customerEmail

• orderNumber

• productShortName

• supportPhoneNumber

• supportEmail

• discountName

• discountPrice

• orderTotal## orderEdited

• orderNumber

• legalBusinessName## orderCanceled

• productShortName

• legalBusinessName

• supportPhoneNumber## abandonedCheckout

• legalBusinessName

• productShortName

• linkToSession

• firstName

• storeName

• supportPhoneNumber

• supportEmail## paymentError

• firstName

• productShortName

• supportPhoneNumber## shippingConfirmation

• firstName

• productShortName

• trackingNumber

• patientPortalTrackingPageURL

• orderNumber

• supportPhoneNumber

• supportEmail

• legalBusinessName## shippingUpdate

• trackingEventLocation

• trackingEventStatus

• deliveryDate## deliveryTomorrow

• trackingEventLocation

• trackingEventStatus

• deliveryDate

• firstName

• orderNumber

• productShortName

• orderDate

• trackingNumber

• supportPhoneNumber

• supportEmail

• legalBusinessName## outForDelivery

• trackingEventLocation## delivered

• supportPhoneNumber

• firstName

• orderNumber

• productShortName

• orderDate

• trackingNumber

• supportEmail

• legalBusinessName## patientWelcome

• firstName

• legalBusinessName

• supportPhoneNumber

• supportEmail## passwordReset

• legalBusinessName

• supportPhoneNumber

• email

• resetUrl## informationChanged

• legalBusinessName

• patientPortalURL

• firstName## prescriptionChanged

• legalBusinessName

• patientPortalURL## whatToExpectNext

• firstName

• legalBusinessName

• supportPhoneNumber## doctorMessage

• firstName

• doctorPrefix

• doctorLastName

• patientPortalMessageURL

• supportPhoneNumber

• supportEmail

• legalBusinessName## supportMessage

• firstName

• storeName

• patientPortalMessageURL## newPrescription

• firstName

• productShortName

• patientPortalURL

• legalBusinessName

• supportPhoneNumber

• supportEmail## newRefill

• productShortName

• patientPortalURL

• orderAmount

• orderNumber

• refillNumber

• shippingAddress

• cardLastFour

• cardExpiration

• legalBusinessName

• supportPhoneNumber

• supportEmail## fourMonthCheckIn

• storeName

• patientPortalURL## subscriptionRenewal

• firstName

• storeName

• patientPortalURL## paymentMethodUpdated

• legalBusinessName

• patientPortalURL## adminNewOrder

• productShortName

• orderAmount

• firstName

• lastName

• orderNumber

• orderDate## adminNewPrescription

• productShortName

• doctorFirstName

• doctorLastName

• firstName

• lastName

• orderNumber## adminNewPatient

• firstName

• lastName

• mrnNumber

• questionnaireName## adminError

• linkToError## adminRefillDue

• firstName

• lastName

• mrnNumber

• {{ productShortName }}

• {{ legalBusinessName }}

• {{ storeName }}

• {{ orderNumber }}

• {{ orderAmount }}

• {{ supportPhoneNumber }}

• {{ linkToSession }}

• {{ firstName }}

• {{ lastName }}

• {{ patientEmail }}

• {{ trackingNumber }}

• {{ patientPortalTrackingPageURL }}

• {{ trackingEventLocation }}

• {{ trackingEventStatus }}

• {{ deliveryDate }}

• {{ patientPortalURL }}

• {{ doctorPrefix }}

• {{ doctorFirstName }}

• {{ doctorLastName }}

• {{ patientPortalMessageURL }}

• {{ questionnaireName }}

• {{ mrnNumber }}

• {{ domain }}

• {{ alternateDomain }}

• {{ customerServiceEmail }}

• {{ customerServiceAddress }}